Privacy Policy

1. Information We Collect

We may collect the following information:

• ➤ Personal details: name, email, phone number, and shipping address
• ➤ Payment details: securely processed through third-party payment gateways (we do not store your card data)
• ➤ Order and transaction information related to your purchases
• ➤ Device information and website usage data to improve our services

2. How We Use Your Information

Your information helps us to:

• ➤ Process and deliver your orders
• ➤ Send order confirmations, delivery updates, and important notifications
• ➤ Provide customer support and respond to your queries
• ➤ Send promotional offers and updates, where you have opted in
• ➤ Improve our website, products, and customer experience
• ➤ Comply with applicable legal, accounting, and tax requirements

3. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure hosting, appropriate security measures, and restricted access to protect the information we collect.

JJ Home Care does not sell your personal information to third parties.

4. Third-Party Services

We may work with trusted third-party service providers to operate and improve our services, including:

• ➤ Payment gateways for secure payment processing
• ➤ Courier and logistics partners for order delivery
• ➤ Hosting and technology service providers

These third-party services may process information only as necessary to provide their respective services and may have their own privacy policies.

5. Your Rights

Depending on applicable law, you may have the right to:

• ➤ Access the personal information we hold about you
• ➤ Request correction of inaccurate or incomplete information
• ➤ Request deletion of your personal information, where applicable
• ➤ Opt out of promotional emails or notifications
• ➤ Contact us regarding questions or concerns about your personal data

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, maintain sessions, and understand website usage.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, process orders, maintain business records, resolve disputes, and comply with applicable legal and regulatory requirements.

8. Changes to This Privacy Policy

JJ Home Care may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws. Any updates will be posted on this page with the revised policy.